Clients
Customer Satisfaction
EuCI’s management takes a great interest in the satisfaction of our clients and other related parties in the certification process.
All feedback is reviewed and, where possible, implemented with the goal of Constant Improvement of the management systems. Observations, complaints and constructive criticism can be sent to info@euci.org
Complaints are managed pursuant to the process found in “regulations and contractual documents”.
Send an email to: info@euci.org
fax: 0035625466000 mail: EuCI European Certification Institute Limited
2nd floor Tower Business Centre – Tower Street
Swatar – BKR 3013 MALTA
Anonymous complaints will not be reviewed.
Customer Satisfaction
Register of certified organisations
Please send an email to info@euci.org for information regarding any of the following:
- geographical areas where EuCI is active
- information regarding a specific certification (active, suspended, revoked)
- name, relevant standard, purpose, address of a specific client of EuCI

List of sanctions
Certificate No. | Customer | Transgression description | Actions/Sanction | Date of actions |
CROC1143Q1301 | ASSOCIAZIONE DI VOLONTARIATO CROCE DEL SUD | UTILIZZO DEL CERTIFICATO ISO 9001 GIÀ RITIRATO IN DATA 31.12.2016 | CERTIFICATO GIÀ RITIRATO, IN CORSO COMUNICAZIONE AGLI ORGANI COMPETENTI | 04.08.2018 |
Last update: 2018-08-04

Office
EuCI – EUROPEAN CERTIFICATION INSTITUTE Ltd
2nd Floor Tower Business Centre Tower Street Swatar
BKR 4013 MALTA / Reg.n.C52327
Contacts
Email: info@euci.org
Tel: 800.767846